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Fraud, corruption and bribery in and around public services have become an increasing concern in recent years. The reported level of fraud and corruption affecting the public sector has remained unacceptably high despite numerous national and international initiatives intended to tackle these crimes and their consequences. Fraud and Corruption in Public Services is a definitive, practical guide to the diverse risks that arise in central and local government. There is guidance on civil and criminal law around fraud, bribery and corruption as well as the national and international governmental measures and initiatives for countering this form of criminality. Most importantly of all, the book offers advice, practical examples and strategies for preventing and combating fraud, bribery and corruption. The text is readable, well-informed and intensely practical; illustrated throughout with real-life examples from the author's 40 year career.

• Sales Rank: #4264806 in Books
• Published on: 2004-07-28
• Original language: English
• Number of items: 1
• Dimensions: 9.75" h x 7.00" w x 1.00" l, 1.50 pounds
• Binding: Hardcover
• 318 pages

Review
'...This is a robust and information-packed reference book ideal for consulting when preparing to undertake an audit. The case studies and appendices are extremely useful and thought provoking...' Janet Reynolds, Audit Services Team, London Borough of Richmond 'In a world where fraud and corruption are increasingly the most significant internal and external threat facing public sector managers and auditors, Peter Jones has written the hands-on manual that they should always have on their desks. He sets the scene on contemporary fraud and corruption in public services from a practitioner perspective before detailing the procedures, checks and controls that ought to be both in place and operational. The fact that they are often not is why fraud and corruption are on the increase - and why this book is timely, relevant and practical.' Professor Alan Doig, University of Teesside, UK 'It is a practical Guide, with much advice on how to construct fraud prevention procedures, and detailed advice on using risk and systems-based auditing.' Fraud Watch Online 'The lackadaisical attitude as reported in recent news on UK corporate governance is worrying, to say the least and is all the more reason for decision-makers to study Peter Jones' book.' - Sally Ramage, Internet Law book reviews and Police Journal 'Aimed mainly at the public sector (where wider issues of accountability are often involved) the book can be used by any large organisation and makes vital reading for senior managers, auditors, committee members and other decision-makers.' Supply Management 'In conclusion, while the title of the book may not initially attract itself to a wide audience of security professionals, it has considerable potential to inform managers far beyond just issues of public sector fraud. A book well worth reading, again and again.' Professional Security

About the Author
Peter Tickner has a Masters Degree from City University Business School (in Internal Auditing and Management), he is a Fellow and Chartered member of the Institute of Internal Auditors and a member and director of the Institute of Counter Fraud Specialists. Peter started his professional auditing and investigating career as an external auditor in the National Health Service in the 1970s. He was appointed Head of Internal Audit at Her Majesty’s Treasury in February 1988. In 1995 Peter left the Treasury on appointment as the Director of Internal Audit for the Metropolitan Police in London, a post he held until early retirement in 2009. While at the Metropolitan Police, Peter set up and ran a highly successful investigation team looking at internal and contractor fraud and corruption.

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[R115.Ebook] Free PDF Protecting Our Children: Understanding and Preventing Abuse and Neglect in Early Childhood, by Sharon Hirschy, Elaine Wilkinson

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Protecting Our Children: Understanding and Preventing Abuse and Neglect in Early Childhood, by Sharon Hirschy, Elaine Wilkinson

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This text is appropriate for all "Issues in early childhood education" courses as well as "child abuse and prevention courses" in an ECE (Early Childhood Education) program. Some states such as Texas, Illinois, and North Carolina require this course to be taken by all ECE majors, while other states cover this material in their Home, School, and Community courses. Over 120,000 students enroll in early childhood education annually at 1,571 schools of education (884 four-year schools and 687 two-year schools). Due to the increasing demands for quality child care providers, enrollments for Early Childhood Education continue to increase. Home, School, and Community text sells in excess of 16,000 units (0+1) into the HSC course. This text is intended as a supplement to the HSC course.

• Sales Rank: #706081 in Books
• Brand: Hirschy, Sharon Thompson/ Wilkinson, Elaine
• Published on: 2009-02-02
• Original language: English
• Number of items: 1
• Dimensions: 9.00" h x 8.00" w x .75" l, 1.15 pounds
• Binding: Paperback
• 288 pages

Review
1. History and Theory of Child Maltreatment. 2. Recognizing and Identifying Child Abuse. 3. Assessing and Reporting Child Maltreatment. 4. What Happens When Abuse and Neglect Has Occurred. 5. PerpetratorsuThose Who Abuse and Neglect Children. 6. The Impact of Abuse and Neglect on Children's Lives. 7. Special Topics in Child Maltreatment. 8. Parents and Families and Child Maltreatment. 9. Prevention, Intervention and Guidance: Families. 10. Teacher Styles, Guidance and Ethics in Working with Young Children and Child Maltreatment. 11. Prevention, Intervention and Guidance: Teachers.

About the Author
Sharon Thompson Hirschy has been an educator, social worker and advocate for families and children for 35 years. She is a college professor who teaches courses in child development and education, including Child Abuse and Neglect. Mrs. Hirschy is a former protective services caseworker, child care teacher, and administrator. She is a certified teacher and has taught in first grade and special education classrooms. Mrs. Hirschy is a Certified Family Life Educator who has authored many parenting and child care publications, including several parenting programs. She serves on the advisory board for several national, state and local boards related to children and families. She has been the Assistant Director for the University of North Texas Center for Parent Education and a leader in the development of parent educator standards in Texas. Recognition has included the 2000 Parent Educator of the Year by Practical Parent Education and the Brous Leadership Award for advocacy for early childhood by the Fort Worth Association for the Education of Young Children.

Elaine A. Wilkinson has taught in the Early Childhood and Education field for over 30 years, including Child Abuse Prevention courses. She has served on the Texas State Advisory Board for curriculum development for the Texas Higher Education Coordinating Board, the North Central Texas Workforce Commission as the sole child care representative on the board, and the Parent Network Advisory Board for the Texas A&M Co-operative Extension Branch. She was invited by the Ministers of Education as an Ambassador to Beijing, China and Budapest, Hungary to visit and observe Early Childhood classrooms in both the farming and city communities in those countries. She also serves on numerous boards advocating for the rights of young children.

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1 of 1 people found the following review helpful.
Protecting Our Children
By Bethany
This is a great book for students who need a little more information on childhood abuse and neglect. The text itself goes into great detail about procedures for educators and how to identify possible abuse/neglect in families, children and the teaching profession. The text is both inspiring and encouraging as it provides much needed information on how to help a child or family in need.

The author's themselves provide great resources and a passion to helping young children in need, which you can find as you read the text. I highly recommend this book for anyone who is in need of information on this very difficult topic.

0 of 0 people found the following review helpful.
Five Stars
By Corina M.
Great book, good information.

0 of 0 people found the following review helpful.
One Star
By Amazon Customer
I need my money back I have no got this book yet

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• Published on: 1656
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[F347.Ebook] Download Ebook A Culture of High Performance: Achieving Higher Quality at a Lower Cost, by Quint Studer

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In healthcare, even the way we change has changed. Quint Studer s new book helps you hardwire the skills you need to perform at a higher level continuously.

Our industry has always dealt with change. But the environment we re navigating now requires change at a whole different level. We ve moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency.

In his new book A Culture of High Performance: Achieving Higher Quality at a Lower Cost, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment.

Writing in his trademark conversational style, he lays out the framework, principles, processes and tactics that hardwire excellence in your organization all the while growing a culture of consistent reliable execution that drives quality higher and higher (and higher!) as it controls costs.

The book reveals:

A look at the latest research that validates which behaviors and practices truly work

The framework and core principles that lay the foundation for dramatic culture change

A simple seven-step model that helps you diagnose shortfalls, develop a treatment plan and hardwire the systems that drive performance

Why transparency and straight communication build trust and foster engagement

How to create and cascade a clear set of objective, weighted, aligned goals that break down silos and hold people accountable for achieving outcomes

A method for ensuring that leaders get the training and development they need

High-impact tactics that get behavior and processes aligned across your organization

The phases of change you can expect and how to help people navigate them

How to connect with head people and heart people (most of us are a blend of both) as you seek to drive change

A Culture of High Performance is the perfect companion to Studer s bestselling classic Hardwiring Excellence. Packed with new research and fresh insights all brought to life with humorous, thought-provoking and inspiring stories this book is a must have for any leader struggling to shore up margins while sustaining an organization that s a great place for employees to work, physicians to practice medicine and patients to receive care.

• Sales Rank: #80958 in Books
• Brand: Brand: Fire Starter Publishing
• Published on: 2013-09-30
• Original language: English
• Number of items: 1
• Dimensions: 9.80" h x .80" w x 6.90" l, .0 pounds
• Binding: Paperback
• 295 pages

Features

• Used Book in Good Condition

Review
Boards want to know that the organizations they govern are performing well. But they also want to know they're operating on a foundation that will lead to continued good performance in a future that is all but unknowable today. Given the pace of change in healthcare, that's a tall order to fill, but Quint Studer has unlocked the formula. Quint understands that culture is key, that it pervades every aspect of performance from quality of care to the quality of the patient experience and even the financial bottom line. This book is an easy read that delivers a wealth of information about how to establish and sustain a high-performance culture in your organization. I recommend it highly. --F. Kenneth Ackerman, Jr., President Emeritus, Geisinger Medical Center; Chairman, INTEGRATED Healthcare Strategies

Quint has led the industry in demonstrating how an emphasis on the patient experience and employee/physician engagement can translate into better quality care and superior financial performance. Rather than provide high-level theoretical solutions, Quint provides practical step-by-step proven tactics to achieve desired results. --Nathan Kaufman, Managing Director, Kaufman Strategic Advisors, LLC

The healthcare industry needs to turn the vicious cycle of inefficiency, increasing costs, and lower quality into a virtuous cycle of transparency, efficiency, and the highest level of quality. This must happen one organization at a time. the key is to create a culture capable of not just setting such a transformation in motion, but also sustaining it. As Quint Studer likes to say, 'Culture beats strategy every time.' In this illuminating book, he explains how unbeatable cultures are born and nourished. --James Orlikoff, President, Orlikoff & Associates, Inc.

About the Author
Quint Studer is the founder of Studer Group, a recipient of the 2010 Malcolm Baldrige National Quality Award. Inc. magazine named Quint its Master of Business, making him the only healthcare leader to have ever won this award. Twice Modern Healthcare has chosen him as one of the 100 Most Powerful People in Healthcare. He is the author of numerous books, including BusinessWeek bestseller Hardwiring Excellence, which has sold more than 700,000 copies.

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2 of 3 people found the following review helpful.
The best of Quint Studer
By Joe Tye
This book is both a synthesis and summary of Studer's previous work, and a well-written guide to promoting a culture of accountability. Most healthcare executives are familiar with Studer's previous work - if you haven't read his other books, start with this one. I personally found his analysis of "the performance wall" to be very insightful. His conversational style and liberal use of stories make this a very readable book. Highly recommended.

1 of 1 people found the following review helpful.
A Refreshing Guide to Leading an Organization to Great Performance
By Lynne of Mt Dora
This text builds on the learning initiated in Hardwiring Excellence. New and updated research take Hardwiring Excellence to the next level in a way that provides new insight and great tips that can be applied right away! A book with healthcare examples at its heart, but meant for any leader who wants to make their organization the very best place it can be.

0 of 0 people found the following review helpful.
Great Book for All Managers!
By R.E.B.
Great book. Applicable to many business fields with just a little creativity. I have been inspired by Quint's books and I highly recommend this guide book.

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Strategy Planning & Execution From A To Z: 100's OF COMMON WEAKNESSES & TIPS, by Rachad Baroudi PhD

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The purpose of this book is to identify the critical factors that lead to successful strategic planning implementation. It highlights the reasons why some organizations effectively implement their strategic plan while many others fail to do so.

MANY TOOLS AND TECHNIQUES:
In addition, it aims to inform the reader on various tools and techniques used in strategic planning cycle, from development stage to implementation stage. The majority of organizations fail to successfully execute their strategies.

100'S OF COMMON WEAKNESSES: (What Not-To-Do)
Today, there is a need for a simplified book such as this one to explore the whole strategic cycle to identify and document common weaknesses that lead to failed execution. In short, having an effective strategic planning and execution process is becoming increasingly critical in today's dynamic and integrated environment.

100'S OF CHECK LIST TIPS: (What-To-Do)
Many past high-level articles and theories were written by authors with academic background. This book fills the gap by introducing simple check lists that could be used by strategic planning and performance professionals to do their job more effectively.

• Sales Rank: #2288431 in Books
• Brand: Brand: CreateSpace Independent Publishing Platform
• Published on: 2011-03-26
• Original language: English
• Number of items: 1
• Dimensions: 8.00" h x .55" w x 5.25" l, .57 pounds
• Binding: Paperback
• 244 pages

Features

• Used Book in Good Condition

About the Author
The author is a leading international consultant in the USA, Canada, and the Gulf region with 20-years experience in organizational development, strategic planning, and performance management. He assisted more than 30 government agencies and departments in developing their strategic plans and performance management frameworks.

The author worked on multiple public-sector projects such as Public Social Agenda, Government 2030 ICT Strategy, Government Performance Management System, Government 2030 Policy Agenda, Government Strategic Reform Framework, and Public Strategy-Budget Alignment.

Most helpful customer reviews

3 of 3 people found the following review helpful.
Comprehensive
By Nassim Abed
There are few categories of strategy books: some - more or less biographical if not autobiographical - aim to awe with the wisdom of a mystic guru, anywhere from ancient China to Steve Jobs. Others are replete with lessons - often dramatized and always anecdotal - from the more or less short lifespans of corporations and industries. From Andrew Grove's "strategic inflection point" to the catchy concepts of "fast strategy", these books preach well-branded (read: "unrepeatable") lessons of convictions rooted in someone or some corporation/industry experience.

Not Rachad Baroudi's Strategy Planning & Execution From A to Z. This book stands alone as a compact anthology and a critical review of previous strategy literature. Impeccably researched and well-referenced, the book does not miss any method or school of thought without capturing its essence in handy checklists and enough cues for further reading. To the unacademic yet seasoned corporate executive, reading through the book rings multiple bells and clarifies the origin behind various approaches one might have encountered over the years working in a corporate environment. Caveats in different methods are not left blind but underlined and exposed. On the downside, a back index is dearly missed: this is not a book to read and shelve away - one would want to refer to it back and again while considering to conduct any given exercise strategic in nature. Hopefully the second edition will include one.

3 of 3 people found the following review helpful.
Excellent Tips
By Toufic Mikati
This book will help Every Corporate Executive to reflect back on the impact of previous strategies and decisions, and provides many tips to successful planning.

1 of 1 people found the following review helpful.
Insightful and Handy
By Firas
This book articulates all what one needs to know in order to develop an executable and successful strategy. It highlights the DOs and DON'Ts, and points out some handy tips that would be of importance to any strategy performance professional. Highly recommended!

See all 3 customer reviews...

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